FAQ

Do you have service for 4WD vehicles?

Yes, we would use a flat bed or dollies for safety and secure of your vehicle.

When can I schedule a pick up of a vehicle?

We are open 24/7, including holidays.

What is required to pick up a vehicle?

A valid driver’s license, full payment and vehicle’s keys.

What are the impound towing fees?

Fees may vary, based on the weight of the vehicle and day and time of tow.

Do you accept credit cards?

Yes, we accept most major credit cards and also cash.

DMV gave me 30 days to complete the inspection. Why did you tow my vehicle?

DMV gave you 30 days for your emissions inspection. Safety inspection is required by Virginia State Law on any vehicle with VA tags. There’s no grace period.

My tags were up-to-date. Why didn’t you check with DMV?

We don’t have access to DMV records. We proceed with a visual inspection of the vehicle.