Services – A&A Towing Recovery Services

Private Impound Services

At A&A Towing every costumer matters. We do not leave anyone behind. Call us and see!

Customer Service

It is our goal to be the most customer service oriented company in the area. Our phones are always answered in a professional and courteous manner. We will also answer any questions or concerns a customer may have. We realize problems arise from time to time and special attention will be provided to make the towing process easier and more efficient for everyone.

Licensed and Insured

A&A Towing is a fully licensed company and we maintain ALL liability motor vehicle insurance coverage required by the common wealth of Virginia. A copy of our insurance can be provided to you upon request.

Private Property
Towing
Signs
Permits
Lockouts
Jump Starts
Tire Changes
Snow Plowings
24 Hours Service
24 Locations
Property Services
Free Residents Services
parking Lot Re-Stripping
Well Lit Storage Locations
Parking Control – Property Services

No Charge!

A&A Towing understands the needs of the property owner/agent when it comes to saving money for their property. We provide the following services at NO CHARGE!

Jumpstarts – When a resident’s car battery has too low of a charge to start the car.
Lockouts – We will provide assistance to residents who have locked their keys in their vehicles.
Tire Changes – When a resident may not have the proper tools or equipment to change a flat tire.
Snow Removal – We will help shovel vehicles out of the snow.

In order to receive these services residents must follow these guidelines:

1 – The owner’s driver’s license and owner’s vehicle must be registered to an address within the association/apartment community under contract with A&A Towing.

2 – These services are provided on-site only. The vehicle that requires any of the above mentioned services must be located on the property of the association/apartment community in order to receive these services at NO CHARGE!

These services will remain NO CHARGE to the residents and the property manager/owner for the duration of the life of the contract.

Towing Invoice & Photos of Towed Vehicles

Once a vehicle has been towed, you may request a copy of the towing invoice and photograph of the vehicle (a photo will be taken of the vehicle while it is in violation).

Towing invoices upon request may be provided via fax or may also be delivered to the property at the on-site management office accompanied with a photo of the vehicle.

A&A towing will maintain all towing invoices for a period of 30 days.

Damage Free Towing

With our experience, knowledge, and professional service damaged free towing is insured for each vehicle. We utilize damage free wheel lifts on our trucks and the proper tools and equipment to get the job done and complete

Charges!

Charges for impoundment and storage of any vehicle are the sole responsibility of the registered owners. A&A Towing fees and regulations coincide with local jurisdictional ordinances. Owners must provide a valid driver’s license and proper registration for the release of their vehicle. Impound fees may be paid by Visa, Mastercard, Debit , or Cash. The name on credit cards must match the name on the vehicle registration.